Privacy Policy
MozyExpressTMS is a transportation management system that handles user identities, brokers, loads, trips, fuel purchases, expenses, and related operational data for trucking companies. We respect your privacy and describe below what data we collect, why we need it, and how we protect it.
What Data We Collect
We collect information that you provide directly when you create or manage your account and interact with the platform, as well as data that helps us keep the service secure and reliable.
- Identifiers like your name, email address, phone number, and role so we can authenticate you and control access.
- Usage metadata about your interactions to improve the experience, diagnose issues, and detect abuse.
- System and security data (for example, timestamps, device information, and log entries) that allow us to investigate incidents and maintain service health.
How We Use Your Data
We use the information we collect to authenticate and authorize you, fulfill your requests, keep records, communicate important notices, and maintain the safety and reliability of the platform.
- Deliver the core services you expect, such as account access, identity verification, and self-service features.
- Investigate incidents, troubleshoot issues, and enhance security around our systems.
- Create reports, notifications, and correspondence that keep you informed about service updates or account activity.
How We Share Data
We do not sell your information. Data may be shared externally only in limited scenarios:
- With your consent, for example when you authorize an integration or request external reporting.
- With law enforcement or regulators when required to comply with legal obligations.
- With our hosting and monitoring providers who help keep the platform safe, as covered in our contracts.
Data Retention & Security
We retain your personal and operational data for as long as your company maintains an account. We secure data through Identity Framework best practices (hashed passwords, role-based authorization, multi-factor options) and host the application in environments with encrypted storage and HTTPS transport.
Your Choices
You may request personal data exports or deletion through the account management pages (Personal Data, Delete Personal Data). Administrators can update or deactivate user profiles if someone leaves the company.
Changes to this Policy
If we make material changes to this privacy policy, we will post the updated notice here and, when appropriate, notify account administrators.
Contact
If you have questions about how your data is used, please contact your company administrator or the MozyExpressTMS support team.